Good luck with the Gas meter install. Issues with smart-meter installations and how they work have come to light throughout the smart meter roll-out. Some legal action may be needed if DECC does not intervene. PDF EnergySmart Monitor User Instructions - geo (Green Energy Options) Connect members said they had problems with their in-home display in the last 12 months (to December 2022 when we asked them). I have not read it all yet, but the section you have pointed out (4.4) does look promising! Smart Energy GB explains that in-home displays will only show how much energy youre buying from your supplier, but not necessarily energy you generate. Indeed the flashing LED is also an option, as it happens I have already written a very similar post to this some while back here: http://www.smartofthehome.com/2013/09/dumb-meters-arduino/. Suddenly burglars could be going around looking for houses where the electricity consumption has been flat so they know where to strike. Your email address will not be published. I have exactly the same problem with the smart meter that ovo supplied for me. If you have a traditional meter, find out how to read your gas meter or how to read your electricity meter. The MPAN of your electricity meter and MPRN of your gas meter (this can be found on your electricity bill or on the face of your meter). This special Zigbee network is referred to as the HAN - Home Area Network. Many thanks for your blog, I had my BG Smart electric meter fitted yesterday, due to a cock up on the admin front they did not do the gas at the same time. If youre concerned, check your latest statement, or in your energy companys app if you have it, to see whether your readings are marked as smart. To achieve this, the DCC will put in place the shared data and communications infrastructure necessary for smart meters to: Operate consistently for all consumers regardless of their energy supplier, Provide smart metering data to network operators in support of smart grids. Smart meters automatically send your meter readings to us, so youll get more accurate bills without having to lift afinger. This advice relates to the Pipit IHD. Relax in our contemporary spacious rooms and sleep well on plush mattresses. Set budgets to help you stay in control or keep an eye on your spending in real time just put your smart energy monitor where you can seeit. Switch it off for a minute or 2, then switch it back on again. Indeed it did take a while (3 months in fact for me) to start seeing the meter readings from my Smart Meters to start appearing my account Online and iPhone App. EnergySmart Monitor User Instructions - geo (Green Energy Options) There are rules that companies must follow if they want to go through this process. This should solve the problem for the majority of smart meters that have stopped working. More information can be found here:http://trilliantinc.com/library-files/datasheets/ds_Communications_Hub.pdf. I do understand this is relatively new technology and there are security/privacy issues to protect but it does seem that, for the time being, there is no interest from the energy companies or government to give the consumers access to their own data. I have been testing a pre-production Zigbee SEP 1.1 gateway that purports to solve this problem, ie to give you access to your data. The displays work best when close to the smart meter. I'm very interested in hearing how you got yours sorted! So, in the UK it is not possible to link directly via Zigbee to the smart meter, I do not know for sure but I suspect UK smart meters also do not have the serial port mentioned above. It is a shame but I am actually starting to find my smart meters more restrictive than their older dumb analog cousins. Can I also ask how you figured out all these API endpoints? But dont loose hope The HAN you have currently support this, so its only a matter of time until the commodity supplier (aka BG) opens it up for 3rd party devices and home automation hardware that support the SEP standard! My BG IHM has lost contact with the Gas and Elec Smart meters. The communications hub will be required to support the linking of supplier-provided smart metering devices and of consumer access devices: these requirements will be defined in the CHTS. British Gas Smart Meters - Part 2 - DataPoint On the back on the unit is a badge saying "Zigbee Certified Product" again giving me hope that Zigbee is becoming more mainstream. It is usually red and located near the bottom. Will my smart meter stop working if I switch energy supplier? Just be patient, the energy industry might be moving slowly, but its moving nonetheless . I would be more than happy to do whatever homework is required for a trial and also willing to write a review article on my websitehttp://www.smartofthehome.com/ about any of your products. This was the most common problem experienced in the last 12 months by those with smart meters on our Which? That's according to our survey in December 2022 of 8,668 people with smart meters. It would seem that at (least for now) the new Smart Meters from British Gas are a bit of a closed system where only British Gas can access 'my' stats. For the benefit of those unaware the following is how access to Smart meters works in the UK. The Glitch app. The IHD gives you most of the data you most people need although in non consumable way. As more energy companies start adopting Smart Meters we may start to see some healthy competition. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Assemble the power supply 1. We are a mandatory FIT & SEG licensee, Statement of Investment Principles of OVO Energy Group of the Electricity Supply Pension Scheme (SSE Hydro Section), Statement of Investment Principles of OVO Energy Group of the Electricity Supply Pension Scheme (SSE Section). Can you only run one IHD at a time ? Registered in England. The first item in the environment variables is token and Im not sure what to put in there. Software developers at British Gas and Trillaint (the manufacturer of the Zigbee hub) decided to limit the number of devices (MAC addresses) permitted to associate with the hub to 3. Your energy supplier must give you seven days notice before it switches your smart meter to prepayment mode. The ZigBee smart energy profile requires this because the data being exchanged is quite sensitive and private. I guess that probably wont work as the Raspberry Pi wont have the correct encryption keys.. Design wise the P450 is a quite pleasing shape and size, black with curved corners. If your meter is in a small cupboard or another confined space, a technician might struggle to install your smart meter. However, my meters still worked with the standalone Energy Monitor display unit so I could continue to get a display . A smart meter sends your meter readings to your energy supplier automatically, so in principle your bills should be more accurate than when they rely on you submitting manual readings and you should never recieve an estimated bill. Would I be able to access it via USB? My 2p, @Turribeach3 Thanks. In this post I show how any customer of Octopus Energy with a smart meter can see their energy data and do a bunch of stuff like. At the very least British Gas could make it possible to hook up a computer to the IHD to get the data? This is not too different from what Banks and Credit Cards already do in that they let you download your transactions into CSV files you can then import to Excel. Smart energy monitor. When I moved away from BG to a different supplier that . THEY LEFT :-(. They have to be able to justify the switch. I don't know if the government should put more pressure on British Gas to allow consumers access to their own data. And you dont have to send us meter readings to get accurate bills it happens automatically. The IHD can't connect properly to the network in your home. and so I would be interested to know which bit is incorrect for the future. The "Advanced Settings - Pairing" option requests an Installer PIN. Maybe the focus should be on pressuring the companies to provide web access to the data? Two in five said their supplier hadnt received their smart meter readings. More information about the G370 can be found here:http://www.landisgyr.co.uk/product/g370-zigbee-smart-ultrasonic-gas-meter/. I see zero benefit of smart meters in the short, mid or long term if there is no HAN access. However if your home is in the remaining 0.75% you may not be able to have a smart meter that connects to the full network. I have not hear of iMeasure (I will have a quick Google in a minute), I use an iPhone app called Meter Readings by Graham Haley it is a very good app, nice and clean, easy to use, no adverts, import/export facility and supports multiple types of meter. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. British gas smart meter pairing pin pussy cum licking. Need help to reset smart monitor help please. Not only is the lack of access to my data is very annoying but also, the IHD, just like current clamp energy monitors (such as the Owl) displays an instantaneous consumption value which does not compensate for the direction of current flow in my electricity supply cable from the grid. Just checked my WIFI its perfect, cloud connection and GEO App connects OK no problems there The gas meter was installed as promised on 22 Jan. Indeed it does seem that it will be some time (if ever) before anyone other than the energy companies will benefit from Smart Meters. It may take up to an hour for your IHD to show gas usage. A new hub is being developed that should account for these issues and is expected to be available for installations in 2023. You wouldn't want neighbors to tap on that data! I dont know what pressure UK Government is going to put on the Energy Providers to adhere to these guidelines and open up their Smart Meter HANs, but I suspect it will be some time yet while they drag their heals (and/or figure out how they are going to implement it). Customers slam British Gas over smart meters appearing to show they're Weve heard from members with solar panels who have been refused a smart meter, and from others who have had a smart meter installed that doesn't work with their solar panels. British Gas have considered the option of adding further MAC addresses for additional Zigbee devices, but there were security concerns that hubs may accidentally (or maliciously) be linked to incorrect smart meters (i.e. It is fully documented , and I plan to rewrite my own hacked together perl-script to read it to something EmonCMScan handle. Youll usually need to scroll through the different screens to find them. You can do it on our online form until 14th October. Perhaps the solution for thedata problem is for British Gas to develop an API to allow customers to download their own data. Hi, I have moved house and I want to read the meter but I have no pin, how do I get a new pin and get the meter brought up to date? It's easy to upgrade to our smart Pay As You Go meters. You have to prod the screen quite hard or use a sharp object as a stylus to get it to respond, reminiscent of first generation Smart Phones, in this day and age of iPhones and super sensitive touch screens it is, at times, difficult to use. Theyre connected to the central wireless network that all energy suppliers should be able to use. Some in-home displays show your meter readings. I had smart meters fitted yesterday and it actually went quite smoothly apart from the installer had a bit of a problem registering the gas meter. Unfortunately not! This article describes how you can use the meters pulse to calculate energy usage. Consequently when my solar panel system is exporting more than I am consuming, the display shows the difference as net consumption. https://www.britishgas.co.uk/media/releases/ReleaseDetailPage.aspx?releaseId=1363 Seeing how the energy suppliers (such as British Gas) are eager to offer this capability to their customer, you can expect Over-The-Air firmware upgrades in a few years that will enable this functionality! For the benefit of those unaware the following is how access to Smart meters works in the UK. Thanks for this. The second-generation meters that are currently being installed dont rely on mobile phone networks - they have their own separate secure network. British Gas Smart Meters - Part 1 | Archived Forum - GitHub Pages It should still show your gas and electricity use in real time, but the tariff information (and therefore what it thinks your energy is costing) may not be up to date. Just thought that this is a red herring for me. If you've had your in-home display for less than 12 months and it has broken, your supplier should replace it free of charge. For now we can continue to useOEM, OWL etc. The meters themselves upload data via the DCC network to the energy providers, this enables accurate billing without the need for onsite meter reading. It sound like you are having exactly the same experience with British Gas as I did. I cant get the Glitch app to work - Im not sure what to put in the token variable - Does your python script pull from the API or SmartThings. A CAD (Consumer Access Device) would need to be allowed in, allowed to join the zigbee network in a secure way. This should work with a fair number of energy providers. Nevertheless, I would be very interested to see your perl script. Smart Meter UK - Build an app / device handler for api? -Check out our plans! But youll have to send meter readings to your energy firm again they'll stop being sent automatically. About - smartcity.taipei Sensor The sensor clips around the mains electricity cable that comes into your meter to measure the energy you are using. This should reset the connection and you will see the message: "your smart meter is now paired" on . This should have happened automatically and, once connected, your meters smart functions should be restored. Shop USB Kaifa Dutch Smart Meter DSMR P1 FTDI ft232r USB TTL 5v to RJ11 6p6c Cable (For ISKRA ME 382 EN MT3). You shouldnt need to enter a PIN code as this would only be needed for removingthe device from the network. Having smart meters wont cost you any more than your current meters. If you have solar panels and are offered a smart meter, make sure your supplier is aware. New tariffs that pay you for exporting solar electricity to the national grid require you to have a meter that can give half-hourly readings generally this will be a smart meter. Honestly I feel slightly safer this way. I found your blog very interesting. Your email address will not be published. This does allow me to hook a light sensor up to it to count pulses and therefore calculate Electricity usage but this, to me, seems a bit backwards when I have the state of the art Smart Meter with Zigbee! Referring here to section 4.4 on page 51, in this latest government publication on the matter, https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/325464/SEC4_-_Consultation_Document_-_FINAL.pdf. This years target for British Gas is to install 1,266,671 Energy firms are only allowed to switch customers to prepay for energy where they have checked that it's appropriate to do so. I did not realise .gov had published a new document. On a sunny day, the IHD will scare you into thinking you are using loads of electricity when in fact you are generating and exporting it! Following the above post, I subsequently wrote a second post about my experience after Smart Meter installation and my mission to get energy usage stats out of my smart meters: http://www.smartofthehome.com/2013/09/british-gas-smart-meters-part-2/. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Bring it within 15 metres of the smart meter (with no walls between). Your in-home display should start working fully again at this time too. 2k monitor: what is it and do you need one? And quite easy so. I would like to combine the meter data with the individual appliance monitors (IAMs) that I have on various domesticappliances. It sounds like you are lucky in that in NL your smart meters have the manditory P1 port, unfortunately in the UK they have opted to remove this port :-( are your Gas meters also G470's or different model number? Start by making a formal complaint to the provider itself, and if the issue isnt resolved after eight weeks, you can take your complaint to the energy ombudsman. las vegas shooting documentary 2021; samsung a51 clone firmware; newborn skin peeling on. jeremfg Thanks, indeed it looks like it is simply a case of having to wait patiently for the right commercial pressures to happen. You can findhow to view more useful usage information for this IHD on our guide here-. Out of interest, which facts in this post are erroneous relating to the security of the Trilliants hub? Or is this something which Landis+Gyr may later be able to enable? Indeed it would be good if BG could put a system in place where additional trusted MAC(s) could be added to the HAN controller. You didnt and thats fine, but since most people do its still worth doing. 2023 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. We worked with Smart Energy GB, the smart meter consumer-information campaign, and spoke to energy firms to compile these tips. The type you have depends mainly on when you had it fitted. 22 December 2021 at 10:07AM. Edward Stanley - Can you help with a smart meter enquiry? | Facebook By the end of the roll-out, 99.25% of Great Britain will be covered by the network these meters use. Even if your tenancy agreement says you dont need to ask for permission, its still a good idea to let the property owner or agent know before you request them. As An Amazon Associate, We Earn Affiliate Commissions From Qualifying Purchases. In this case, you would need to submit your meter readings manually. Need help to reset smart monitor help please - Facebook Ask your new supplier when this will be. More information about the E470 can be found here:http://www.landisgyr.co.uk/product/landisgyr-e470-zigbee-smart-electricity-meter/. If you switch again in future, your meter should also keep its smart functions. Well-suited for smart travelers, Hyatt Place New Taipei City Xinzhuang delivers an unforgettable stay experience. Set budgets to help you stay in control or keep an eye on your spending in real time - just put your smart energy monitor where you can see it. There is also a Mini USB port on the back which is used to power the device (supplied with a 240V to USB power supply). Find out what to do if you think your electric or gas meter is faulty. Note: Apparently in some countries e.g. Solving smart meter issues | Octopus Energy Jim. Sadly there are a number of problems here. Many months have now passed and BG have has to revert my meters back to standardmeters (same physical meters just in 'dumb' mode)as they can't get the Trilliant hub working. Note: As mentioned earlier your smart meter uploads data via the DCC to your energy provider. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Weve heard from members whose energy firms arent yet replacing these semi-concealed meters. So I managed to pick up a new one on E-baysupplied by a different energy company. More about your appointment. . I had British Gas smart meters installed a few years ago. Well be in touch as soon as were able to install smart meters at your home. Connecting your smart meter's In-Home Display (IHD) to Wi-Fi Within close proximity of the electricity meter, hold down the "OK button" until the smart meter display turns off and then on again. Thanks! Smart metering code of practice. British Gas explains how a smart meter installation works - Mail Online Interesting post Nice to see the point of view from a commodity consumer! Whether travelling for business or leisure, you are conveniently located in a well-connected location to explore modern and historic Taipei. This can result in your smart meter losing its smart functions. To me this would make it even easier for me to get hold of as I wouldn't need any other devices in the home to connect to the meter. Hi Nick, Why did I bother getting a Smart Meter..? 1. This was certainly not an easy process and, despite constant bombardment of TV adverts on television from British Gas about how smart meters are the latest and greatest thing, you would not believe the hoops I had to jump through to get them installed, and, even after finally getting agreement to have them installed, it then took a number of months to get an installation date followed by another age between the Electricity and Gas meters due to a problem following the install of the Electricity Meter where there was an "issue with communication with the Head End" which meant the engineer was forced to abort progressing with the install of the Gas Meter and the remainder of the work had to be rescheduled to a later date 4 months later! If you dont have smart meters and you dont submit regular manual meter readings to your supplier which many of us dont youll get estimated bills and may be paying more than you need to. I do not have one. Most smart meters have a button to illuminate the digital display so you can read the numbers. If you do lose smart functionality, your meter will still work to count how much energy you're using. As you say an export to CSV facility would be great. Im wondering who you talked too, but you were fed some erroneous information about how the security works on the Trilliants Comms Hub and the SEP standard This is not your smart meter. Yes, this is precisely whats needed. Tantalisingly, on the back of the ecoMeter In Home Display (IHD) supplied with my smart meters, it reads: Zigbee Certified product (Energy). The organisation which runs the smart meter wireless network (the DCC) says that almost all of the dormant meters it can identify and upgrade are now connected. This is most likely to happen if you have a first-generation smart meter that is not yet connected to the central wireless network and the new supplier cannot read it. And, because they send automated meter readings, you get more accurate bills. The hub, smart meters and IHD are all managed remotely and if any meter tampering is detected the meters can be switched off remotely. Paul; Yes I would also be very interested in your trial, for the same reasons. Your meter should become smart again once it is connected to the central wireless network so your supplier can read it. So why notget a quote DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. It is usually red and located near the bottom. When it does happen it may open up a whole new area of industry as new range of consumer devices become available and start linking with other in home devices, thermostat, heating lighting etc. Only devices compliant with the standard could potentially have access to this, and they would need to be "added" to the network using a unique code on the Comma Hub sent down from a web service or something similar. My smart meter stopped working after my energy firm stopped trading, My bills are inaccurate with my smart meter, My smart meter wont work with my solar panels, what to do if you energy company stops trading, what to do if you think your electric or gas meter is faulty, take your complaint to the energy ombudsman, What to expect from a smart meter installation, Smart meter problems and how to solve them, Everything you need to know about the government's energy support, 900,000 more households can receive their 400 energy discount, Energy price cap falls but your bills are set to rise, Heat pump grant scheme comes under fire for low take-up, 1.9m energy prepayment vouchers are yet to be claimed, Energy supplier not getting readings from your smart meter? Some people have complained about the impact of smart meters on their health, in particular those suffering from electromagnetic sensitivity or electromagnetic hypersensitivity. I can see the requirement for privacy, however given the generally increasing interest in monitoring and "empowering" the consumer, what do you think is the possibility of adding an inherently secure - probably implying short-range optical or inductive - interface that would enable the consumer to extract at least some of the data? How to re-pair a British Gas (Geo) In House Monitor (IHM). Around 7% of smart meters in homes are working in traditional mode, according to government data in November 2022. It would be interesting to write (old school pen and paper style) to British Gas enclosing and quoting this section of the document to see what their response may be I may just do it. However in November 2022, energy regulator Ofgem wrote to all UK energy suppliers saying that it had heard reports of this process happening unfairly and without reasonable notice. In fact my FIT payment will be receivedby cheque (how last century?). I share everyone's frustrations about sharing date as I also have Hive and BG's customer app which aren't connected to each other either! We often link to other websites, but we can't be responsible for their content. CADs will only be permitted read-only access to data held in smart metering equipment. Save my name, email, and website in this browser for the next time I comment. by Steven Johnson. No, we install smart meters at no extra cost to you as part of the national smart meter rollout. If as is typical you have an in home LCD display referred to as an IHD - In Home Display it links via Zigbee to the smart electricity meter and if applicable via the fact the electricity meter is linked to the gas meter you can also get gas consumption data. Find out what to do if you energy company stops trading. I also can not fault their friendly staff putting up with my constant pestering! Good to hear back from you. British Gas criticised over smart meter display failures They also must prove that your health would not be affected by the switch - for example they must check that you are not on the Priority Services Register or otherwise vulnerable. http://www.in-home-displays.co.uk/smarthub.html. Another feature the meter does have is a flashing LED which pulses a 1000 times for every kWh (or once for every Wh). Energy firm, British Gas, documents the installation of a . the neighbours). The gas meter in your pictures looks remarkably the same as the ones here. Soon after, I moved to EDF and because suppliers don't operate a universal standard with these meters EDF cannot remotely communicate with my meters. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. See this helpful one-minute video from Smart Energy GB How smart meters work or visit their website to read theirfrequently asked questions. Ill try and help though, are you trying to run the glitch app or trying to do something different? Depending on which company you've switched to, and when you switch, first generation meters may lose their smart functionality. If not, ask your supplier for instructions. I have been having all sorts of problems with my trio forgetting my settings, particularly my WiFi details.