Thanks! There is no protection for sellers for false claims. Im not interested in being anybodys BFF. That makes me uncomfortable! Posh happily accepts my 20% fee and wants us to Share the Love. As a buyer of poshmark I found that items I bought werent quite as described every time I purchased 3 x I figured hey thats what you get for buying on line but this last one was a doosey! Thanks! Tradesy handles all returns on their own. Thank you! The posh parties put your life on hold . I am so glad I found this! My friends wont join or buy because theyve told me: if I see 10 items I want from 10 different closets, Im going to pay over $60 in shipping not worth it!! Seriously. I would certainly recommend looking into BigCommerce (http://bit.ly/2pFg5Mt) to set up your online store or Shopify if you have some HTML coding knowledge. Welcome to #thePoshLife, a blog by Poshmark! Privacy Policy. Not only does it have snags that it didnt possess before I shipped, there was white hair on it like she let s pet on it to purposely snag with their claws!! A buyer should expect questions. In my fourth purchase attempt, the item was never shipped and there was no explanation from the Seller. Heres the thing IT WAS NOT DAMAGED. katiax46@yahoo.com Thankfully, Poshmark updated to 8 pictures so that helps a lot with posting pics of authentic merchandise. There are apps out there that are truly personal, do treat sellers well, aside from opening own sites. (4) The 20% is way to high. My attempts at eBay, Vinted, Mercari and Im sure one or two others were a no-go for me so Tradesy and Poshmark have been my staples for a year now. But rude people def get reported and I have posh remove their comments. They used to. I think given the fact that Posh expects you to sell items at least at 50% off retail, then they want you to offer a discount on top of that and then Posh takes 20% off the top and NOW they have made it so you can make offers on bundles you might as well give your stuff away!! End of story. I had a genuine Chanel listing reported and questioned. Its ridiculous. It should appear at the top of the page every time you share an item. I wont be on here much longer. I am in the process of closing my closet. Its called How To Ditch Poshmark and Start Your Own E-Commerce Business! Its a 57-page e-book that details every step I took in opening my Shop Stylaphile Vintage store. $300 down the drain. I came back from vacation to all of that and just shipped her top and deleted the app. I hate they have a buyers protection in place and not a sellers protection. There is no health insurance, life insurance, 401K, profit sharing, tuition reimbursement, advancement opportunities. I have been on posh for 6 mo. After 2 1/2 years and 60,000 followers later, I too am jumping ship (though will keep my closet open for as long as possible to advertise my Etsy handcrafts). As if anyone living in the United States could make money off a vintage, used, faux leather jacket, and would bother to try to sell one that was counterfeit. My measurements were clearly posted but all she cared about was getting it an I clearly stated to her do you want me to measure anything ? Besides all of that, I feel if a company/organization is legitimate, honest and upfront, then there would be an amazing customer service!! Hi. You arent obligated to share on posh same as you arent obligated to promote your personal site! Until Chandra feels he is losing his big sellers on Poshmark by his terrible business practices, nothing will change on Poshmark. He doesnt sound like he deals with practical matters at all (and its really apparent that Poshmark lacks business/operational leadership). There JUST IS NOT A MARKET, unless you want to work for $4 an hour. Great article!!! I suddenly remember why I hate Poshmark, I started using it again and people have the nerve to ask me for $20-$35 discounts. The girl picked an area on the side of the sleeve (not visible unless I took a 360 picture) of this jacket to soil it. Candace, you should definitely start your own site! Two more things: If youre selling fakes knowingly, stop it. EVERYTHING!!! They waste our time with reporting non-allowed items, which they dont address (please, dont waste our time! Good luck ! Im giving major deals & passing on my discount ( trying to get a small margin if i can but on there its hard!) It seems like Poshmark hasnt taken a real interest in their brand promise. Completely bizarre but block and ignore. Poshmark needs to shut down inactive closets and they need to penalize sellers for failing to ship. It looked nothing like the photos in terms of fabric or even color. I accepted her offer because the stuff was used, but still in good condition. Got to a hand it to her you cant take pictures of an odor. I never used Poshmark for main income but I do know some people do and it makes me sad. A punitive feedback system totally biased towards the buyer. I could write a war and peace length description on eBay yet with posh only a couple paragraphs. This is an item that you can sell 1/8 tsp. -bad packaging (i shipped in a clean box with a black interior. Thanks. I just signed up for Poshmark a few days ago. So may just focus on that. I have literally run across earrings on Poshmark for $30 that are bought for $1.25 from online websites (oh it takes 3-4 weeks to arrive! Her work has been featured in Digital Trends, Willamette Week, USA Today, and more. To make this story short, Poshmark ends up telling me theyve reviewed my claim, and that I need to return the entire order within two days. After a couple of weeks I grew tired and depressed from following these communities on Reddit. Do they care? Uhm, this crap is par for the course in a retail environment. Been on Poshmark since 2019. The more messages How to Read Your ReportOnce you have your report, youll be able to see all the elements detailed below. I see many comments that say, Oh, I do this for fun, I know I will never make any real money at this. I getting back to my life now. They fail to realize if it wasnt for the sellers they would not exist its not the buyers keeping them afloat. I listed clothes from my closet. Im so sorry for these assholes being mean to you! You definitely have a huge audience on eBay. My daughter wanted to make some extra money so she decided to sell some clothing. (two and a half weeks later, still no response from Seller) Then you have to wait 3 days for your funds to be released. I started with Poshmark last August 2016 and Id say Im doing well in terms of reviews and ratings. I now only sell high value items on my own site or through Tradesy, as Tradesy handles all returns and you dont have to worry about getting scammed. However Im doing same as you! I have been ready to venture out to a commission free and offer free selling environment but didnt know where to start or what platform to trust next really. Look out for your money. Think Ill go back to my original plan of opening a Big Commerce store and use their multi-chanel option, since I also sell on eBay (and dont plan to quit). However, the buyer contacted me and said that the glasses I sold her were scratched. So this $185 dress which I sold for $95 is ruined!! Great minds! Like somehow, thats your problem and not the manufacturers? For things I really care about and are easy enough to list, then I will use eBay because the 10% commission they charge is reasonable compared to every other platform and its been around the longest so I feel comfortable using it. If I have all 5 star reviews the past 4 years and someone complains that should be looked at. The pictures the BUYER had submitted showed HER with a knife or sharp object sticking thru my jeans and ripped the stitching. God forbid they side against a buyer. Im so glad I found a place with similar stories. Wow. Why dont I also try selling on Poshmark? Today I get this: Janet replied: Thanks for your email. I was not expecting to make a lot of money, just enough to get by as i am unemployed and my mom has had to help me get by. That said, Im sure a class-action lawsuit for sellers interested in legal recourse would change Poshmarks tune becauseas Ive read in all these commentsthis is completely unacceptable and out and out THEFT. You get what you put into it! They sided with her & I got a damaged coat back. I still have my store but I dont do anything with it. the bundles of bundles we post (baby lots of 22 pieces plus) I state as firm including Bc I have to pay extra shipping they bundle 3 of those huge lots and ask less than half listed bundles price. Anyone know if I can file a complain? First of all, WOW. After discovering I purchased a fake gold ring sold as real 14K, I then found several more rings from the same Ambassador. There are good Sellers but the experience of the bad Sellers is something that really tarnishes Poshmarks reputation. I had a buyer try to sneak different items into a bundle after we had negotiated. The platform is design to sell to women only. Since then, I have SO many new followers everyday. Agree with Nelia and Karo above just started on pm and dont want to spend a ton of time on it (have already). This morning i get an email from them telling me my bag is not authentic and my account has been suspended. It was $20 for a pair of handmade Sterling Silver earrings posted at $38. So there are people on poshmark who will bleed you dry if you let them and there are people who will lift you up, dust you off and help you on your way. I have no sympathy for the person who buys something and doesnt like it because everything is as it is you are taking your chances here its a little different than a yard sale but its basically s yard sale everything is final and they know that when they buy it. Same with Free People. Is other sellers there is so many desperate sellers that will mess with you and try to piggy back off your listings it is unbelievable. Ive been a member on the site on and off for a couple of years however it wasnt until the last three months that Ive really been active. So why do I have one foot out the door? To delete a Poshmark account, be sure to first redeem any outstanding sale balances if you've recently sold items on the app. Roughly 10000 follows in a day. But when I wrote to them about how as sellers can we be protected, I told them I removed over $27,000 in merchandise and I still have probably $60,000 to sell! I have been looking for a way to open my own online thrift/consignment store to sell basically anythingnot just womens handbags and clothes. In the 4th month I hear back from Posh stating because they believe the sunglasses were fake they cant help me. What about the effort the seller put into steaming the item so it would look great for the photo? Given the high Poshmark fees that sellers have to pay, this is simply unacceptable. Little room for any questions. Thanks Sydney. Im now balancing poshmark, other platforms & starting my own site. I sent all this info to poshmark and they replied for awhile and then nothing! Now I am trying to decide which way to go. I have explored trasdesy and ThredUp, will check out Shopify soon. amking45 @dhampyre hey are you bored or something???? Not getting rich,never tried the parties,but I make a few bucks and spend a few. Basically it states that due to unfortunate circumstances, I am now substantially photographing every purchase before I ship!!! Recently though, someone bought a dress and actually complained in the listing comments stating it was smelly and dingy and I was getting reported. I received an offer of $200.00 for a LeVian ring, $150.00 for a David Yurman ring and $300 for a David Yurman Blue Sapphire ring within 1.5 days. Unless you have a boutique and thousands in inventory, you arent going to make much. I cant understand people who reduce prices to where they are making NOTHING on a sale. Besides that this site is for those who have quit Posh, not those singing its praises! I have no idea how anyone can keep up with that. Its going to be a big job moving my 250 items from Poshmark to other platform but I cant wait. Thank you . This is only after they posted on my comments wall asking when I would be shipping the bag and incessant questions. Because it sold for above $500 it had to be sent first to Poshmark offices for authentication. Good Bye Poshmark Forever. Thats ridiculous! Only at *this* time frame. I purchased them for $50 and received them within days. To change your password: In the app Go to your Account Tab (@username). And lastly, DESCRIBE YOUR ITEMS. I felt really and until she started being rude. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Every single one of my sales (I have 186 listings) has received 4 and 5 stars (only 2 received 4 stars and Im assuming because the itemsboth of which were brand-new and never wornsimply didnt fit) and rave reviews/comments/love notes. I ship from a smoke/pet/odor free home, wrap items in tissue and include a handwritten thank you card in clean packaging. Again, there should be more seller protection offered by Poshmark when it comes to trolls like these and Poshmark scams in general. And this is exactly why I left Poshmark! One excuse was given to Poshmark while a different excuse (to me) was posted in the item comments. Hope that helps! Im shocked and disheartened to learn that so many other sellers have experienced the same ABUSE by a company that were keeping in business! I agree! Costly? It got snapped up by another buyer. Some people respond, other dont. Ive been selling (very little) on Poshmark for a few months now. How is that allowed?! Lowball offers on everything, nasty comments, you name it. Thank you so much for posting this article. Its definitely time consuming. Let me know if you want anymore details. But yeah I find it so unprofessional and unethical that Im considering just quitting. The unfortunate story is- now I have a ripped handbag and it was smashed into a small package which also ruined the shape. After seeing your post I may check out some other options. . She hasnt responded and refused to accept the order even though it was her fault for not reading carefully. Did you click on a market that you have no items listed in? I am very disheartened I spent so much time listing items, repeatedly having to reword my listings due to ridiculous character limits. Im currently selling on pm And it can be time consuming sharing. If you are selling replicas,they will eventually close your account and ban you. I had someone bundle 3 items which totaled $30 and offered me $6!! ROFL! This thing looks like it was probably made in China with the cheapest quality fabric available certainly the thinnest! When I contacted the admin. I just need a shop I can promote myself, one that can help take payments and provide shipping info, All the best to you and wishing you abundant success in your business!! When my package finally arrived..instantly I knew my rock revival jeans were not going to be in that package it was too light. Yet I have people who offer me $6 for a $200+ item and then send me a comment to bitch when I explain why I cannot accept. I came across this blog because Ive been researching resale apps and Poshmark is one of the biggest when it comes to womens clothes. NOT GOOD. Being spending hours listing sharing following to make $2.05. I am getting tired already spending hours checking on PM for any sales, sharing and answering silly questions form buyers. Im just done.. Same name? Forgot to add this: How to remove a love note: Account Tab My Purchases or My Sales Tap on your item Problems/Order Inquiry Remove Love Note, OH Yes been called White trash told I look like a stripper blocked them and they make new accounts and would keep going Someone told me my ISO posts were idiotic and I was a moron. I was so excited to try them on. As someone who has been selling on Ebay for over 25 years, I just started selling on Poshmark in Nov 2021. The item was immediately tossed. Poshmark is only out for Poshmark. I did NOT list it as new because I had removed the retail tag but did note that it was unworn and provided loads of photos. But then I read BigCommerce and the others will automatically integrate with Instagram and create my Instagram shopnot sure. While I did enjoy the social aspect of meeting some really great people on Poshmark, the amount of time I was spending on the app was ridiculous. He sent me a picture of the pigment. Is there a way to logout of all devices logged into poshmark? In addition, of course, to checking out your shop. Also there are usually local facebook groups too sell on. Im fairly new to Posh. But what drew me to Poshmark was the ability to start crafting a brand image but you can only go so far with such limited parameters. I emailed them about that and of course they NEVER replied and just removed that bag as well. Because that is another person who you have no control over. Deleting a Poshmark account is fairly similar on both the mobile app and on the web. I like many others found after looking for info on returns on Poshmark as I just got my first big dollar return. Selling is not for me. The return was actually denied by Poshmark so Im definitely thankful to be done with that mess!! I am a top seller and poshmark ambassador and I too have been experiencing the worst customer service from poshmark. From my experience as a merchant, there is no monthly listing fee on Tradesy. I dont mind if she changed her mind, gave it away, etc But nothing. Ive been considering finding a new platform for sales. You live and learn! I do not care for bartering over my items. Sold a Chanel bag that went through Concierge and was approved, then they forwarded it to the buyer. I am feeling the same way. Thats a clear signal to Poshmark that youre doing something thats not normal. I just opened my own Shopify store and would love to spend less time on Poshmark. With mercari, I sold a drone that was worth ALOT more then my asking price ($300), and I had barely used it at all so it was in new condition. Vintage Salvatore Ferragamo Red Leather Slip On Dress Shoes With Tassle Fringe S. $100. Did you have customers follow you? It just no longer worked for me. They said it was snagged all over. Goodbye to my consideration for Suggested user now for another few months. Your forced to go to there parties in order to view the sellers current items in the feed. I also had issues with women on there. what else would i do ? ) My computer is all the tech I need. I contact the seller and she blocked me. Guess what I got back? All of my ratings (I have close to 300) have been 5 star except for 2. Recently a buyer was able to cancel a transaction AFTER I shipped the item!!! I dont know if you are familiar with hosting a party on Posh but I messaged them about it and they sent me some form and said your closet has to be compliant, etc., etc. Numbers of days listed Keep tabs on how many days your item has been listed and use Offer to Likers or price drop to increase your chance of making a sale by 80-90%. Still no response from poshmark. Ugh. Its so crazy! Lucky for Poshmark. I tried emailing Poshmark about it and they only told me how to Cancel the Order from the website when I told them the website will not let me and I need help canceling. Did you do a direct mail campaign to notify them? This may be one of the worst Poshmark experiences Ive ever heard of. Hope that helps! Im actively moving my inventory to less time consuming platform(s). And dont even get me started on the wholesale portal! Jeanette, unfortunately there is nothing you can really do except block that buyer from every purchasing from you again. Then I came across a buyer. What should I do? If you come to my Closet and start the games i have learned so much on how to steal your buyers i will do it! Tradesy sets limits on offers, so you never have to worry about lowballers. me to fix it. Idk why theyre not even bothering to look into this but it really upsets me, especially since theyre making money off of me. Ive had another rate me low because she said the pictures made the bag look bigger. Or buyers that damage the item on purpose. If I used poshmark I would have to re-edit literally hundreds of photos! These women go into closets and post pictures of an item and others proceed to criticize every aspect of the listing. Congrats on your Shopify store. My rating had fallen to like, 98.5! I dont know why, but sellers on there are often just plain lazy. I just started on poshmark selling designer clothing (3.1 Phillip Lim , rag and bone, Sergio Rossi etc.) On top of Poshmarks commission, I also had a bad experience as a buyer, which left a bad taste in my mouth. ; . Very onesided. I very much mind working hard and long just to thwart scammers and thieves. The dress hung in her closet with plastic over it and then came to hang in my closet after listing it on Posh. Again I contact poshmark no response. Im not one to negotiate with women who know exactly what they are doing and the average price of what a LeVian and David Yurman ring sells for. Stylaphile I am done with Posh too because Posh ALWAYS sides with the buyer and there are NO seller protections!! Its actually wasteful and contrary to the pro-reduce/reuse/recycle attitude that is supposed to be rampant! But it sucks since I have put whole days worth of time sharing and following in the app. No one sees it but you. If the gray Shared Successfully banner doesnt pop up, youre in share jail. How low class. If you have any advice about what direction i should go please let me know. I still love what I do, because it is their decision to call me a name. so be it I used to sell on eBay about 20 years ago. I also use Tradesy. He was sadly a victim of the great Ebay Purge they did in 2013 despite top reviews and power seller status. Can you make anything out of all this?? There are plenty more who are willing to pay a fair price! One of my first purchases was for my daughter, when it arrived, I opened it on my deck ( thank god) and there were dead bedbugs all over the tape. Of course, there are several other top Poshmark sellers who are crushing it. And then Poshmark takes a hefty cut. Do they realize some people work? My listings disappeared on Poshmark help? How about the time wasters who want to communicate offsite without any intention of buying anything? I have a high positive rating but about 1/10 sales I get a bad rating or return request. Im staying with PM for now but after reading all these comments, it sure is sad to know there are folks out there that will take advantage of others and ruin items they send back-just, wow. They get 30 days to review. She wont stop telling me that $45 is all she has. Ive also had some open cases, 2 favored the buyer and 3 favored me, because as you stated I describe the item great and they still can come up with a lame excuse and say they dont want it. So sick! The sellers ask higher prices on their used items because Poshmark takes 20% of the sale amount for their own fee. Buyer confidence in me went up and I sell things faster as a result. She was rude and not what I wanted to deal with. I think sometimes sellers forget that buyers are on these second hand sites because some people and families cant afford to buy new. It happens all of the time. While $10 or $15 is not a lot of money to pay for apparel, Im not plunking down a single cent of my hard-earned money unless I feel assured that I am getting a decent piece of clothing that is not riddled with holes or stains. I totally agree with reason #1, no protection from sellers. When I first started I loved it but now with the Low Ballers or people asking a million questions even if its the middle of the night, Ill reply ! I decided to join a Facebook support group, see if I could learn something. I have this terrible feeling i will never get my bag back! I just know with bad experiences its definitely easy to give up. Let me share a buyers story. Transactions and let it be known on my post! In theory, its a great site but the fees are ridiculous. Oh yeahand uploading pictures?! Without a Fashion and Accessories platform, I no longer have an interest in having a closet and Im officially quitting this job yeah! Not that Im satisfied with that and its nowhere close to what I do on eBay, but Ive only been on Posh a short time and have a fraction of the inventory, so no complaints here. I actually block more people per day than I end up following because of rude behavior. You wont obviously make any money but you shouldnt get kicked off Posh. Parties? Or of *this* kind of listing. Im glad Im not only honest person that was on Poshmark AMD had a crappy experience. These are men who have found Poshmark and created accounts just so they can ask you to model that pair of high heels or that tight dress. I sell on etsy, ebay (the worst) , tradesey, and have my own shop. Simply copy and paste the HTML below the badge you'd like to use directly on your site, making sure to insert your Poshmark username in the URL as noted within the code. or Posh will flag you and shut you down. I agree it is pretty ridiculous! Or more pointedly I took my find and risked buying some itms from that brand to resell but thats business (i took , spent & RISKed my own capital to buy wholesale .. to resell!! Quite often you can check out as a guest but not here. I do not understand who authenticates on PM? my_poshboutique. Im trying to get my money back and Ive warned Poshmark about the seller, but theyve not commented. Well notify you when the price drops on an item youve liked.