I guess some consistencies at USPS would be helpful. The United States is a huge country, and if a parcel is getting shipped across the country, it will have to make a lot of stops in many different regions. And even though the USPS scanning and tracking service has gotten a lot more reliable and accurate, it still happens sometimes. But I still get a new guy about once a week. The matrix keeps going on and on and on.. No offense, but your reply wasn't helpful. Can't imagine why some don't. Go to PirateShip and you can get all those labels in one place. That's frustrating. The parcel service is blaming the USPS driver, saying he probably didn't scan them but took them anyway. Packages are typically not scanned in for 24 hours or more when they are dropped off and it's not unusual for a package to not have updated tracking for 1-2 days even if it's moving within the network. The label got damaged the courier could no longer scan the barcode. I am nervous that my account is going to fall below standard for the first time in all my years on Ebay. In fact, you can even directly call your local post office and ask them for help! USPS sucks. There are a variety of reasons this might happen, but there is no need to start worrying yet. Why Is My Package Still in Transit at USPS? USPS Package Not Moving I know I should go to the counter but the line is always out the door and I do this as a side hustle in addition to a full time job with two young kids. My package to Gensol diagnostics has been sitting there with no movement since November 8th 2022. I have an excellent "regular" mailman. I dropped off my package, but it still hasn't been scanned yet I had this happen with an order that was picked up from my house in January. Has my mailing been lost? I order 3 packages , 2 are going well one stuck since 3 December with no further information, I really do not understand how a package just stops updating for days. I know for a fact that postal employees are working twelve hours a day, but still are behind. I can't cancel an item that is in the hands of USPS. Unfortunately they are refusing because it is pre paid and I provide scan forms. 9400111206203807289768 I personally have 10 purchases that have been in postal limbo for weeks and may not see them before Christmas. That's why I wanted some help! In fact, it is highly unlikely for your parcel to go missing these days, compared to 10-20 years ago!if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'postalguidance_com-large-mobile-banner-1','ezslot_12',109,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-large-mobile-banner-1-0'); Another reason that doesnt happen as frequently but still possible, is that your parcel may have gotten delivered without getting scanned. I think you are right. I also learned my lesson. We also recommended USPS develop a process that would allow carriers to scan multiple packages to a single delivery address. 3 weeks total. If it is a delviery to the border service, I would be asking the service what happened to the package. Not only can this be damaging for the contents, but may also damage the barcode sticker, making the parcel difficult or impossible to scan. Couldn't get through on the phone AGAIN, so filed another online complaint. Package stuck in pre-shipment : r/usps_complaints - Reddit they are required to scan these parcels accepted. I'm so happy with my couple of regular guys. We flagged this activity in a recent Management Alert. Contact your local post office, submit a search query via USPS, and contact the recipient immediately if your USPS shipment is stuck in transit. Oh well, thanks for the reply! I use Pirateship and I can import Etsy and eBay directly, print all my labels, and then my scansheet for everything. How do I deal with this biligerant customer? I hadn't had an issue before - all of my packages have gotten to where they need to be. So its a quick drop or nothing at all. Then follow through and actually do it every time they don't do the scan. I am risking losing credibility with buyers when I tell them it is a USPS issue. There is no post office there. Can we use them instead? I go above and beyond to help, so it's frustrating when someone is abusive. The PO is behind mostly due to the election and mail in ballots, which will be ending next week. Maybe it isn't worth the one or two in 300 that slips through the cracks. I have called supervisors and my post master it is falling on death ears. We are all victims in this **bleep** storm, eBay, sellers, buyers and postal delivery people. Last year, we reviewed package scanning procedures at 25 delivery units and found USPS employees were not always following package scanning procedures at 21 of the 25 units. Yes, this customer can leave negative feedback, but with your current 5-star rating, I doubt it will affect you, and you will be able to post a very professional reply. This is a problem that theyre still facing since many are still ordering online packages instead of shopping in person. And the number just keeps increasing! USPS NOT SCANNING PACKAGES - The eBay Community How to use your eBay earnings to purchase shipping labels. While it is required that packages with tracking numbers be scanned at every stop along the way from origin to destination, these scans are sometimes missed or skipped. Each of these regions will have its own unique weather conditions and different problems with infrastructure. Sounds like he needs a swift kick in the rear! The inability to purchase Parcel Select postage is one thing you can't pin on USPS. I paid for priority mail and one of the reasons why I did was that I could tell where my package or envelope was by tracking it Tucson Arizona post office has dropped the ball that you can scan the packages there was two of them going in different directions went to California and went to Harrison Arkansas and neither one of them can I track Im upset I paid extra for this service that is not available to me shame on you post office. It was not delivered that day and has not been delivered. Ask the Postmaster who their POOM is so you can call them. It looks like I am not shipping for days after the label is created. who knows? USPS allows you to file claims for missing or damaged packages, but not for late deliveries. Thats just the way it is. is the Northeast. Our postal clerks look at me like I am crazy for requesting scans. I knocked on the postmasters door and introduced myself, my situation, business, all the unnecessary mistakes happening. Need Advice. The clerks and carriers are refusing most of the time. There are a few reasons why your package status may not be updated right away: If you drop your package off after hours, USPS or UPS wont scan it in until the next day. It just means I have to drive quite a bit further (rural life) to an actual post office, but I will have to do it from now on. Well I dropped a batch off two weeks ago and two of them weren't scanned. Generally, USPS will not contact you if your package is not moving or experiencing USPS delivery delays. How long does it take for USPS tracking to update? How can I get one scan sheet for all packages at one time? Waiting on an answer now. Of course, your tracking information can and often does update much faster, especially when the system is going faster than usual. A few times I've had tracking show that they were waiting for the package to be accepted, but then it got delivered to the customer a week later. You will receive confirmation that your search request has been submitted. Have called post office several times. Why has it not left that facility?? I explained that technically the parcels are in transit. USPS Tracking. It looks like USPS is not improving. Key Points: Your parcel could be stuck in transit for many reasons: loss, damage, or perhaps, a USPS tracking system failure. Both purchases were through marketplace. 10-31-2020 01:56 PM. Why is my package still in departure scan? Dont think the customer service phone number is accurate.in two places it is shown as USPS customer support via phone call at 1-800-275-877 ; . This is because it may be referring to different scenarios. There are no winners here, except perhaps one, and he's the biggest loser of all. Returns happen. A LOT! I pray a package on January 3 said will be here by 17th from China well it made it to los Angeles 2 days ago has not moved nor updated what is the hold up I need my bed. They must not be getting much training at all! Sorry you have a terrible one. I don't want to refund them and then have it show up at their door tomorrow. Are you scheduling pick ups with USPS or just having your carrier get them when you set them out? If they ever do show up, I will be sending them by FedEx, even though it will cost more. Has the letter moved somewhere beyond Minneapolis? But because it wasn't scanned, it shows in the system they haven't been dropped off yet. I read older forums of Etsy labels not scanning - was curious if this is a current problem and what to expect but you confirmed my fear. Management was receptive to our findings and is implementing corrective action on all the recommendations. While traveling to you, the package has to be scanned at each new location it reaches. That's for you to decide, and you to self insure. The covid virus has added to the amount of packages being shipped. Come on man do better, Please to delivery to garnett ks 66032.. the pkg hasnt move and delivery over 6 day .. please do something to send to ks Twice in the last week, I dropped packages at the parcel drop off in the office (didnt go to counter) and the items were never scanned so tracking has not updated. USPS may only pick up parcels from the provider once a day; thus, the box may not arrive for another 24 hours after the label is created. Packages are typically not scanned in for 24 hours or more when they are dropped off and its not unusual for a package to not have updated tracking for 1-2 days even if its moving within the network. No. The USPS takes a long time because they werent prepared for the pandemic to bottleneck some of their services. If you send something express mail on Saturday it will not arrive on Monday. USPS has been terrible the past 2 weeks. DoNotPay can also help you deal with other issues with this and other shippers, such as: Whether the products you ordered are late, missing, or faulty, you can ask for your money back through the DoNotPay app. Sometimes, it is possible for your mail or parcel to simply not get scanned or updated at every single stop along its journey. But for all I know they're on the way and could arrive tomorrow. But the post office has dropped the ball and and someone didnt scan these package that are going in different direction Arkansas, and California from Tucson Arizona it is important to me to be able to track my mail thats why I payed more I feel like I should get a complete refund for these priority mail.. Am VERY disappointed in our USPS mail system..paid for Proorty mail small pkg Oct 5 2021 from kc mo to mission kns..has been in mission kns waiting to scanned for delivery for three dayswhere is priority pkg ?!!?