You can read more about IPD in our beginners guide to VR. Direct sunlight is bad for the Quest in many ways. Open File Explorer and navigate to "C:\Program Files\Oculus\Support\oculus-drivers\". Absolutely nothing has changed and Ive reset, rebooted both devices multiple times, reinstalled the oculus app on my PC, updated drivers.nothing works. This might help with the reliability of the guardian system and the consistency of controller tracking if youre having problems. Drag the two txt files into the comment box here. If you installed Oculus Home to another drive you will need to update the command with the correct file path. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Privacy Policy. Kamil is a certified MCITP, CCNA (W), CCNA (S) and a former British Computer Society Member with over 9 years of experience Configuring, Deploying and Managing Switches, Firewalls and Domain Controllers also an old-school still active on FreeNode. Have a question about this project? Create an account to follow your favorite communities and start taking part in conversations. You may want to replace the battery early if you start to notice it playing up. If not, reinstall SteamVR. If you are using new batteries in your controller, the issue can occur due to the size of the batteries that you are using. The Quest 2 lenses will snap into one of the 3 available positions, marked by a visible 1, 2 or 3 in between the lenses, one for each setting. In most cases, this issue occurs due to the battery not being able to make proper contact with the positive end of the connector. Now Im asking for yourhelp, if you have any ideas that i can try to fix my rift, please share it withme.Thanks in advance for the help. Just tried that; wasn't sure whether you meant Program Files on the D drive or on the OS drive (C), so I tried both (D:\Program Files\Revive\ & C:\Program Files\Revive) - neither seemed to work (Headset Error). Please contact Oculus Support directly here MORE INFORMATION Smears and fingerprints on the Quests four external tracking cameras might be an issue. If, after the latest update, you find that your Quest doesn't output any sound, or your PC Oculus software doesn't recognize the Quest headphones as an audio device, you're not alone. Any idea on how to fix this maybe?? privacy statement. To do this, hold down the power button and select Power Off or Restart. All trademarks are property of their respective owners in the US and other countries. ", When launching from SteamVR it's on the RoboRecall window: https://i.imgur.com/bqMvWOq.png, When launching from Oculus Home, it's just a pop-up: https://i.imgur.com/ggVgmDf.png. Occasionally the guardian system or headset tracking might act up and be a bit inconsistent. Before joining Windows Central in 2017, Asher worked for a number of different gaming outlets. If youre precise, you can also keep the lenses between numerical settings to further fine-tune your fit. Press question mark to learn the rest of the keyboard shortcuts. Have you got any basic troubleshooting tips that we missed? Valve Corporation. Please check that the headset and sensor are connected'. Large mirrors can throw this off, as canChristmas tree lights (and other string lights), which appear similar to the tracking ring lights to the headsets camera. in Get Help yesterday; Oculus Rift - Oculus has detected a hardware issue that is preventing you from setting up your Rift. Click on it to play it. When i try it just gives me this message " You have a pending hardware issue that is preventing you from starting a VR app. This can increase the risk of scratching the lenses while cleaning them, as the dust can create small scratches that cant be reversed and will likely be noticeable when the headset is in use. Be sure you uninstall the current installation of Revive first. This should resolve any battery size issue which might be preventing the controller from working at all. If the batteries are not the problem but you are still experiencing inconsistencies, try the solutions listed above in Tracking and Guardian Problems, particularly cleaning the external cameras, or a full headset reboot. Same error as in the last time in the Injector log (LoadLibrary failed to return module handle). I'm honestly out of any ideas and I need help. If I use Virtual Desktop it works fine . I downloaded and installed steam and steam VR and got some games working on that but I do t want steam as Ive purchased Oculus games. The Quest is not designed to work in direct sunlight or outdoor conditions if youre inside, consider closing your blinds slightly to avoid direct light while keeping the area well-lit. Didn't fix it. And if you wear glasses, read our guide on adjusting and configuring the headset best for glasses wearers. We tried using in-game calibration options, but they didn't work. Considering the much cheaper price point, it's a fair trade-off for more sedentary gamers. i tried updating the oculus, controllers, windows, usb drivers, all drivers video card etc etc. i tried updating the oculus, controllers, windows, usb drivers, all drivers video card etc etc. Next, try cleaning the tracking cameras. The latest OS version as of publication (14.0) recently reenabled access to the mic for chat while playing via Link, as well as added audio settings to the Quest Dash, so we (again) recommend upgrading to the latest OS for the most pain-free experience. Lmk if there's any way I can further help in debugging this. Many users ran into this problem recently, and the Oculus Quest subreddit posted the following steps as a solution (keep in mind that we haven't faced this problem, so we haven't tested the solution ourselves): When you're playing select VR games, you'll notice that you're way taller than you really are. Espaol - Latinoamrica (Spanish - Latin America). Please check that your headset I already went and got an exchange for the oculus because other than this I had a lot of problems, even with steam games . I have the same problem. other vr games works fine why wont this one? All rights reserved. Rather, it may suggest problems with your PC power, the current software build, or the link cable. Ive tried rebooting, etc, nothing works. The issue can arise when the connectors are not clean and have visible corrosion. This works in most cases, where the issue is originated due to a system corruption. This can happen due to a software bug with the headsets operating system during the bootup phase. He has a background in medical science and is passionate about all forms of entertainment, cooking, and antiquing. Please check that your headset and sensor are connected." . Twice the data transfer, half the length: Make sure that your Quest software and your PC software. Therefore, restarting your Oculus Quest 2 headset should be your priority. In addition, you can also try switching the batteries of your controllers. You signed in with another tab or window. A tiny scratch on your lenses will look like a large scratch in VR, so take caution. If you've used your PC to power an Oculus Rift S, it's very plausible that it should handle Oculus Link demands just as easily. In most cases, this issue occurs due to the battery not being able to make proper contact with the positive end of the connector. I cant open any oculus game as it pops up with this error. With each new beta update, Oculus tries to fix the above issues, but inevitably finds new ways to reintroduce the same problemsand even new ones. This can happen due to water damage or any other impairment to the controller. For me, I think it was because I kept pushing allow for the Oculus to access media and stuff in my computer when actually youre supposed to push deny. After that, insert your battery and make sure it makes contact with the aluminium foil. Oculus Quest 2 Controllers. Came to play link today, the above error pops up. I have also unplugging all the cables from the rift and sensorsand plugged then in different USB's still no luck. For anything beyond that, you're going to want to try and maximize your VR performance generally. This website uses cookies. I bought Quest 2 during September and Link cable as well. GodSpin USB-C to USB-C Cable (opens in new tab) ($30 at Amazon). The text was updated successfully, but these errors were encountered: You have to restart your PC or the Oculus service at least once after you bought a new game: https://github.com/LibreVR/Revive/wiki/Troubleshooting#im-getting-an-entitlement-error-or-oculus-rift-not-found, Ah, I see you already tried restarting, then you're probably not using the latest beta: https://github.com/LibreVR/Revive/releases/tag/1.2.0-beta3, I already went and got an exchange for the oculus because other than this I had a lot of problems, even with steam games and basic functionality. 7 ways you can overcome VR motion sickness, the headset wont operate properly when outdoors, Quest 2 vs Every Oculus Headset Except Gear VR, Oculus Quest 2 Can't Play Oculus Go Apps Compatible With Quest 1, VAIL VR Shares Community Driven Roadmap For 2023, Apple Reportedly Shelves AR Glasses, But Plans Cheaper Headset Model, PSVR 2 Games: Every Announced Project & Launch Titles (Updated 2023), Meta Acquisition Will Help Develop Better Viewing Optics For VR & AR. Sorry if this is worded weirdly, not entirely sure how it all works yet.. Since the official Oculus Link cable has been sold out on and off for months, trust the one third-party USB cable that Oculus officially recommends. Using baking soda slightly with a toothbrush is one of the ways of removing any corrosion from the connectors. Mirrors and small string lights, such as Christmas tree lights, can also confuse and interfere with the Quests tracking system. Facebook issued a software update to account for the latter problem, but you might still want to avoid using your Quest around large mirrors and/or small string lights if youre experiencing tracking problems. If I'm a UE4 developer - could my engine version somehow cause this crash? *edit possible hotfix, dont play on steamvr beta. While most people adjust the tightness via the side straps, you can also adjust the top strap on both headsets for a better fit. The Touch controllers emit small lights across their circular rings that are invisible to the human eye but allow the headset to accurately track the controllers. Please check that your Rift Headset, Rift Sensors, and Oculus Touch controllers are connected." I only get this issue if I try to boot the game through SteamVR. Sunlight is bad for the Quest in many ways try switching the batteries of your controllers into comment. Joining windows Central in 2017, Asher worked for a number of different outlets... The Quests tracking system and Make sure it makes contact with the reliability of the ways removing! Link cable as well happen due to a software bug with the correct file path number of different outlets... Asher worked for a number of different gaming outlets build, or the link cable you from setting up Rift... Performance generally glasses, read our guide on adjusting and configuring the headset and sensor connected. 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