The hotel features 152 rooms with a balcony and a sitting area, furnished with a writing table. When I can stay at a roadside Comfort Inn in Ft. Wayne Indiana, and have a better overall experience, shame on Westin. Read real guest reviews and ratings to book the best deal for you on Trip.com today! Yes, room service are provided in The Westin Cozumel Hotel. Wake up Calls. What a wonderful vacation to get away from the holiday craziness! Our beachfront hotel offers a personalized experience with on-site dining and ocean-view rooms. View Hotel . These come standard with two Queen-sized beds. The spacious terrace includes lounge chairs that invite you to enjoy the beautiful beach sunsets. Begin and end your day with tantalizing international cuisine and panoramic ocean views at Sabor Casual Kitchen. Breakfast Phone: +52 987 872 9200, ext. 3:00 pm, Check-out: Discover a unique balance of energizing adventures and relaxing amenities at The Westin Cozumel resort. Show Prices. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Shop Travel . Yes, pets are typically allowed, but it's always best to call ahead to confirm. 14. He'll love taking care of you. Gaviotas had amazing grilled food, everything was always delicious and well presented and best of all is we never had to wait to be seated, which can be hard at other all inclusive hotels. Hotel was very clean, free Wi Fi. My family and I stayed at The Westin for 5 days. Also no food on the beach- poolside only. Please wait, we're checking available rooms for you. The restaurant was good here, I had tasty dishes. Really enjoyed that they had onsite restaurant Cuzamil, no need to go somewhere else. This resort is a great place to bask in the sun with a beachfront location, scuba diving, and snorkeling. Hours: Mon-Sun: 09:00 AM - 06:00 PM Appointment is required. Dear Paradise750785 I would like to thank you for taking the time to highlight our hotel. There are many Upgrades and Add-ons available to complete your Westin Cozumel Dive Package, Nitrox 32% is available ~ $10 / cylinder. If you continue to use this site, we will assume that you are happy with it. For a few days, the shop only had Evian water, for $4/ litter. Vistana Signature Network is a registered Exchange Program. They have a ceiling fan that gives a nice breeze as well. Hotel Casa Turquesa. Overall, Secrets Aura Cozumel is the choice of most writers compared to Fiesta Americana Cozumel All Inclusive. When we arrived, we got our room at 5pm, 2 hours past checking time. Ill be back here more that once again .. big thank you. Start your day at Las Gaviotas restaurant,enjoying our varied menu with fresh seasonal fruits, freshly baked home-made bread, natural juices, freshly coffee and balanced Mexican and International dishes, including our Eat Well Menu. My favorite property in Cozumel. This is neither an offer to sell nor a solicitation of offers to buy in any state or other jurisdiction in which registration requirements have not been met. Please know that we care about your feedback and we will be sharing your comments with the department in charge for improvement. Offering a private beach area and water sports facilities, The Westin Cozumel is located in Cozumel in the Cozumel Region, 8.7 mi from Dolphin Discovery Cozumel. If you like to snorkel this location is a dream. Dear PearlandOwl I am very concerned that despite of several efforts, we unfortunately failed to please you during your visit, it is important to clarify that as a resort we follow the reservations dates protocols, a reservation made it is guarantee in the dates you book, in this case we are sorry to see that your reservation was made for the 28th for only 1 night, the front desk team honor and wait for you more than the regular guarantee hours (11:00pm) they wait for you till 3:00am and you never show up, the hotel proceed with the room cancelation as it is the conditions of the no show rooms. One fantastic advantage the minimal jungle lends to a minimal insect population. Large portions of the path provide quite the rewarding view. What really takes this place to whole other level is the staff and their customer service. I got free upgrade and liked it. *Food- We did not get the all inclusive- but ate there most of the time. - See 726 traveler reviews, 1,286 candid photos, and great deals for The Westin Cozumel at Tripadvisor. A Family run restaurant on the beach of Cozumel. *I experienced several people standing on top of the coral. Dinner was good-- most things are grilled at this restaurant. The, Flat screen television with satellite programming, Break, Lunch, Snacks, and Dinner (fees apply if on ala carte plan), Alcoholic and non-alcoholic drinks (fees apply if on the ala carte plan). They have an Italian menu too. This luxury hotel is 5 km away from the centre of Cozumel. Escape to vibrant Cozumel, Mexico, where the friendly staff at The Westin Cozumel hotel will help ensure no need goes unmet. Our island spa features air-conditioned cabins with ocean views, plus a Jacuzzi, polar pool, steam room and sauna. It is also situated 4.8 km from Plaza Central. *More umbrellas are needed in the pool/beach areas. An elegant and charming atmosphere, Cuzamil offers you its innovative menu with international dishes of signature cuisine. The Westin Cozumel offers its guests a full-service spa, an outdoor pool, and a sauna. The food for lunch and dinner, while sounding good on the menu, is inedible. All-inclusive room rates at The Westin Cozumel are available. We loved the penthouse level for the views and the easy access to the Sky Lounge. He was amazing and knew right when we needed refills and was very attentive to us, he really made our poolside days amazing! Early check in and friendly service. If u dont want shade- no worries to get a chair. An additional Snack Bar is available in near the main pool area. This 152-room, 4-star resort has 2 outdoor pools along with a private beach and a full-service spa. Nice hotel, beautiful Beach, though service was very questionable.. and a very disorganized management team that did not live up to our expectations. It took us 15 minutes to drive to this terrific accommodation from the airport. I cant even name the specific staff because there are so many from Fernando at the bell station to ALL the waiters and waitresses (Margarita, Alfonso and soooo many more). Amid lush tropical vegetation on San Juan Beach in Cozumel, Mexico, Cozumel International Airport (CZM) is 5 kilometers away from our hotel in Cozumel as is the dock for ferry service between San Miguel de Cozumel and Playa del Carmen. Beautiful views, great snorkeling and a wonderful location! *Check in- super fast and easy *VERY CLEAN- this is a beach front hotel and the floors in the lobby were a shiny marble material and they were kept super clean. Were checking available properties nearby. Probably the best we have had in Mexico- kudos to the chefs! Might be worth it to head into town for GREAT dinners for very low prices. Please enter alternative dates. Ver hotel . THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING SALES OF TIMESHARE INTERESTS. Dear Karen S, Receive our sincerest greetings the Mexican Caribbean. The check-in and check-out were so easy. Relaxed and rejuvenating, Iberostar Cozumel embraces the area's lush tropical vegetation in a secluded village of quaint bungalows and open-air dining. Dear Mr. CedricNYCWe would like to thank you for choosing us as your holiday destination during your visit toCozumel.Our guests play a key role in helping us to improve our services and we truly appreciate the feedback.We have carefully noted each point you raised and would like to apologize for the experience which left you with dissatisfaction about a our SPG Lounge, be assured that we will work on improving our service. they made great food and drinks. PROS: *Hotel- very nice. Cart. During times of uncertainty, we recommend booking an option with free cancellation. The upscale 5-star Westin Cozumel Hotel enjoys a convenient location in the very heart of Cozumel and offers direct access to San Juan Reef. Does it include an in room minibar? So friendly and accommodating. 2.0 miles from Melia Cozumel. Please see our partners for more details. Great locations and deals for every budget. I truly appreciate your sincere and constructive comments and I do apologies for the bad feeling your visit left you, believe me it was not the team intention. Highly recommend. Different websites sometimes have different options included in their price. *Pools- there are 2 pools. The Las Gaviotas restaurant at The Westin Cozumel serves breakfast, lunch, and dinner. (Don't forget to tip) *Gaviotas location was UNBELIEVABLE! the palace resort app is very user friendly. Management of this hotel, and Westin corporate, should take notice of the major problems at this property and fix it. If your plans change, you can cancel free of charge until free cancellation expires. Dining This resort is home to 3 onsite restaurants, perfect for a quick bite to eat. You can drink the water they serve at the hotel restaurants- that water and ice is purified. Our room had a great bed and an astonishing view. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We stayed for 6 nights in early January, and I wish we had gone somewhere else. The Westin Cozumel has a beautiful pier at waters edge which is perfect for our pick ups. Our hotel serves hot, delectable cuisine ranging from hearty steaks to local smoked . We stayed for 6 nights in early January, and I wish we had gone somewhere else. They had 2 restaurants that alternate days of being open. We use cookies to ensure that we give you the best experience on our website. Snorkeling at The Westin is good. Other resorts had more sandy beaches full of murky water and seaweed, so having such amazing snorkeling right in front of our resort was a plus! Taxes and fees that are shown are estimates only. The wait staff was great, especially at the pool. Once I took a yogourt with cereals and they wanted to charge me $20 for it!Since when cereals are not part of the basic breakfast at the lounge. Sit back and relax. Very helpful, http://alejandroDOTcoronelATwestincozumel.com. We were sad to go but we will definitely be back! ft cylinder ~ $5 / cylinder, Aluminum 100 cu. Overall the property is compact in size. We thank you for taking the time to post your comments after your experience at The Westin Cozumel.It is very satisfying to read that all went well and that our hotel and staff lived up to your expectations, especially Chef Alan. If you dont book a flexible rate, you may not be entitled to a refund. And after returning an inedible entree, it took 25 mins for the waiter to come back with a menu). The people staying next to us were just as stunned and pleased. The Westin Cozumel The upscale 5-star Westin Cozumel Hotel enjoys a convenient location in the very heart of Cozumel and offers direct access to San Juan Reef. It is a bit odd pool is refrigerated, many people asking about hot tub as a result (there is one in the spa). Beautiful balcony with a FABULOUS view but 2 crappy little chairs! Please complete all fields. We recommend booking a free cancellation option in case your travel plans need to change. Waiting for hours on the terrasse and without any apology from the front desk person. I called the Platinum Elite support line and they found it. It is large with a nice big baja shelf area, and an enormous regular swimming area. If you don't feel like dining out, the room service was ready to please. Wifi gratuito. Marriott Vacation Club International and the programs and products provided under the Marriott Vacation Club, Sheraton Vacation Club, and Westin Vacation Club brands are not owned, developed, or sold by Marriott International, Inc. Marriott Vacation Club International uses the Marriott marks under license from Marriott International, Inc. and its affiliates. Rosa Road, Bgy. 0.5 miles from Melia Cozumel. More Cuzamil Mediterranean We saw a huge eagle ray right in front while snorkeling and so many beautiful fish! This is the version of our website addressed to speakers of English in Canada. Located close to San Miguel Church and Benito Juarez Park, The Westin Cozumel provides a poolside bar, a grocery/convenience store, and a terrace. Absolutely amazing stay in the peaceful area. I talked to several other guests, and we all had the same impression - beware because you will need 3 hours to be served dinner in the restaurant, do not expect anything more than toast and simple pastries for the complimentary breakfast, unless you pay a steep price for full breakfast in the restaurant. The hotel has an outdoor pool and sun terrace, and guests can enjoy a meal at the restaurant. Free Wifi. The Westin is the newest hotel property on the island and in typical Westin fashion, it is modern, clean, and fresh. There are rocks (which means amazing snorkeling), but I didn't need water shoes. Overlooking the cobalt-blue waters of the Pacific Ocean, The Westin Maui Resort & Spa on legendary Kaanapali Beach is the perfect island resort for an inspiring Hawaiian vacation. Does The Westin Cozumel offer any business services? I booked on Marriott points months in advance, and 2 hours before my arrival they cancelled it. The Westin Cozumel All Inclusive The Westin Cozumel All Inclusive From US$ 431 Carretera Costera Norte Km 4.8, Cozumel, Mx, Cozumel, Mexico Reservation hotline: 18554586230 Check-in date: Check-out date: 0 Adults 0 Children Check availability Rooms Overview Location Reviews Amenities The Westin Cozumel All Inclusive What food & drink options are available at The Westin Cozumel? We use cookies to ensure that we give you the best experience on our website. The only negative was they played loud music. The water bottles in our room were not replaced once we drank them (and that was the second day of our stay). Amid lush tropical vegetation on San Juan Beach in Cozumel, Mexico, Cozumel International Airport (CZM) is 5 kilometers away from our hotel in Cozumel as is the dock for ferry service between San Miguel de Cozumel and Playa del Carmen. Room rates include meals and beverages at onsite restaurants and bars. | The same goes for the bath amenities. Tambin hice un servicio a la habitacin pero se me hizo absurdo que me cobraran un 10% por ese servicio, solo hice room service una vez y de ah a fui a comer al restaurante. The Deluxe upgrade rewards you with your own private balcony whirlpool. Our staff attaches a great importance to our guests well-being and has the pleasure to make unforgettable experiences for you at each visit. The Westin Cozumel. There are more places to choose from in the, Frequently Asked Questions about The Westin Cozumel. I hope you receive more than two drinks on the all-inclusive two drinks will only get me through breakfast., This is the person in the reservation office I corresponded with. It's buffet style and they also have an omelette bar. You may want to try our handcrafted beverages, Hard Rock Cozumel( not included in our All Inclusive Package), Unlock your stay with the Marriott Bonvoy App, San Miguel de Cozumel, Quintana Roo, Mexico, 77613. Be assured that we will work to improve it.On the other hand I am glad to read that you enjoyed our amazing facilities and I really hope that in the future you can give us the opportunity to prove that all the improvements are effective.Sincerely,Javier Estvez General Manager. Individually-wrapped food options available for breakfast, lunch, dinner, and through room service This information is provided by our partners. Buccanos at night is a multi-ethnic, multi-sensory dining experience where flavors clash on purpose. The upscale property is located in the very heart of Cozumel, close to the beach. Last Name is required. Finally, you have the top-floor suites. Find a cancellation policy that works for you. This hotel is set very close to the water. I have been platinum SPG/Marriott and for many years, this is the worst Westin I have ever seen. Thanks to Jorge, Margarita, and Vicky for their attention during breakfast, lunch, and dinner at Gaviotas. A breathtaking view of the Caribbean Sea is offered in the units. Choose from an array of hotel or resort settings and give yourself the escape you deserve. The Westin Desert Willow Villas, Palm Desert, The Westin Mission Hills Resort Villas, Palm Springs, Sheraton Lakeside Terrace Villas at Mountain Vista, The Westin Kanapali Ocean Resort Villas, The Westin Kanapali Ocean Resort Villas North, The Westin Princeville Ocean Resort Villas, The Westin Resort & Spa, Puerto Vallarta*. Amazing room, amazing staff and food to die for in a beautiful setting!!!! Service fee $12 per room / night. The all inclusive included 3 meals, snacks and alcoholic beverages. Villa Vista. 1 is right on the beach. If you order bottled water at the restaurants they will charge you. Lunch I liked the food. Even without dinner reservations we could've probably walked in and be seated almost immediately! When we arrived, we got our room at 5pm, 2 hours past checking time. Also, be aware that there isnt a whole lot to do on Cozumel if u dont dive BUT there is a days worth to see if u rent a car and lots of water sports! It was extremely loud and played American club dance music. We had a WONDERFUL time! There are a few cons which I will note! Thanks for all the help. The breakfast was good, the stuff was accommodating, the grounds were clean. However, it is a lovely beach walk and the pay off is to be able to snorkel off the beach! Absent as the thick jungles and lush vegetation which accompany the long walks from guest room to diving or beach. *Rooms- we had a corner room on the 15th floor. I look forward to host you in another super vacations at The Westin Cozumel. Located close to Benito Juarez Park, the luxury hotel comprises 152 rooms and 2 restaurants. OYO Hotel Bello Caribe . Some dishes are just bad (fish tacos that are literally fish and tortilla, veggie burger that tastes funky), but some really feel like they should not be eaten (like the glowing light blue fish eggs served with the tequila grouper, or worst, the scallops that are a deep yellow color). This material is intended to encourage the sale of all-villa resort interests classified by state legislation as timeshare sales. Start your day at Las Gaviotas restaurant,enjoying our varied menu with fresh seasonal fruits, freshly . Breakfast Classics Master Suites offer the highest lodging category and largest room space at The Westin Cozumel. We found this at the hotel and all the restaurants we ate at around the island. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. Shade is limited and the sun is strong. Cozumel airport is set about a 15-minute drive away. I'm still confused by the two Lobster houses next to each other not sure if it's still that way, I haven't been back to (ta && ta.queueForLoad ? Then again, often reviewers are cheerleaders or have an axe to grind, so I read between the lines. I would definitely stay here again, the entire staff was so welcoming and helpful. San Juan Reef was reachable within a 5-minute walk By subscribing to our newsletter, you will be the first to get our latest news and promotions. I absolutely love this hotel. We stayed here when it first opened, and it was great. Can they explain exactly what additional expense this non-resort hotel needs to recoup from a 12 year old child staying with their parents in a room with 2 beds?Until someone goes in there and makes big changes, it is not worth the money or the SPG points to stay there. The spa is a peaceful retreat, featuring a special relaxation room and unique volcanic stone treatment. We all enjoyed the evening restaurant Mayan menu. We requested room service one day (breakfast) and we had to call in the morning to double check if we were receiving it. I am wondering if there was a manager and if the staff ever get ANY training in hospitality. The menu offers more than 40 dishes, as well as the Westin SuperFoodsRX menu, vegetarian and gluten-free options, and 21 flavors of artisanal ice cream. We are absolutely delighted to read that you enjoyed your stay, and appreciate the proactivity and kindness of our staff. And trips to the spa were pure luxury. They had 2 regular chairs and 2 lounge chairs on the porch and it was fabulous. TRAVELER TIPS: *when on vacation in the tropics plan on things taking a bit longer than in the states. The pool was amazing and I had delicious drinks in the sky bar. The employees are very, very nice and try hard, but it seems the management of this hotel has done zero training for them. The own beach is 13 minutes' walk away. All rights reserved. & It makes for the perfect place to sit an enjoy a Caribbean sunset. Its more fitting of a hotel than of a typical all-inclusive resort. People were best and ready to render an incredible service. Your Westin Cozumel scuba package includes: Captain Victor has 30+ years working on boats in Cozumel, Divemaster Raymundo hasover 10,000 dives in the Cozumel Marine Park, 200BAR / 3000psi Air-filled aluminum 80CF cylinders, 60-70 minute minute surface interval between dives, Complete setup, cylinder swap, and clean up of gear, Scuba certifications available for an extra fee, Cold water, fresh fruit, snacks on board the boat, Rain jacket provided in the event of rain, Cleaning and overnight storage of personal gear if you are diving multiple days, Nitrox is available for an additional fee of $10 per cylinder. hotels-in-cozumel.com. Checkin:4p.m. | View from the window to the sea. Carretera Costera Norte Km 4.8, Cozumel, Mexico, 5Ta Av. My family and I stayed at this hotel for a week over the Christmas holiday and found this hotel to be nowhere near the level of any Westin (nor a 2 star Comfort Inn for that matter) I have ever stayed at. We liked service and facilities, cant complain about anything. Dear 139stanleyg Thank you much for your review, belive me I will never grow tired of reading such complimenting reviews or of providing the type of service that warrants feedback such as yours. The information published here is to give the client an estimate of . Room service. Thank you for staying with us and I hope you will give us another opportunity to serve you.Sincerely,Javier Estvez General Manager. I wrote a review on my experience. "We spend the end of December in this very chic hotel. Hotel El Cozumeleno Beach Resort: Caught a disease from the food!! Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. If you already have plans to come to this hotel: dont expect good service so you can sometimes have nice surprise and try to have all your meals outside. The only suggestion was to change in the public bathroom. Check-in: The room was decorated very tastefully. The view was absolutely amazing! Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Trips Alerts Sign in. The Westin Cozumel features free WiFi throughout the property. essentially imbedded into the beach. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. For some bizarre reason, this Westin seems to feel a child of 12 years is an adult. Guests can grab snack sand lunch at the Cajun Snack Bar. Dear danscheik, First of all, receive our warmest greetings from the Mexican Caribbean. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. *when snorkeling please do NOT stand on or touch the coral it can damage or kill it. 645 reviews. Two restaurants available, both with outdoor dining options, cook up an eclectic mix of local Mayan favorites and Caribbean specialties. It has a small but nice beach for kids. Conveniently located restaurants include Buccanos at Night, Fernando Junior's Lobster House, and Beachclub Buccanos Bar & Grill. Westin was immaculate as hotel and resort. & I loved the hotel, it was hip new and fairly clean with unbeatable location next to the ocean. In addition this is paired with the worst service you can get (30 mins wait to order, then main dishes served as we are still eating appetizers. When you are diving with Salty Endeavors all we ask you to do is show up on schedule. Thank you to the Westin staff, you made my stay memorable! You can get 2-tanks complete in the morning and just around the corner from the hotel you can get in 18 holes of golf after lunch. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Hotel El Cozumeleno Beach Resort: Great Snorkeling - Read 7,023 reviews, view 5,785 traveller photos, and find great deals for Hotel El Cozumeleno Beach Resort at Tripadvisor. Property amenities Internet Available in all rooms: Free WiFi Available in some public areas: Free WiFi Parking and transportation Free self parking on site Wheelchair-accessible parking available *Atmosphere is generally nice and quiet and relaxing- but warning- they do have a hired DJ on Saturday from 2-6pm at the beach pool. Dinner, Casa Mission offers their visitors an atmosphere that transport us through history to a magnificent Mexican food and seafood Restaurant. There is a fitness area in the upscale accommodation. A very welcoming entrance indeed! Are there opportunities to exercise at The Westin Cozumel? Amid lush tropical vegetation on San Juan Beach in Cozumel, Mexico, Cozumel International Airport (CZM) is 5 kilometers away from our hotel in Cozumel as is the dock for ferry service between San Miguel de Cozumel and Playa del Carmen. It is less than 10 min taxi to the town area. *Beach area: There is a beautiful, small beach entry. The housekeepers did an amazing job!! This is the version of our website addressed to speakers of English in the United States. Unfortunately, this property has no available rooms for your dates. Which languages are spoken by the staff at The Westin Cozumel? Hotel El Cozumeleno Beach Resort: 2013 family vacation - See 7,023 traveller reviews, 5,785 candid photos, and great deals for Hotel El Cozumeleno Beach Resort at Tripadvisor. Marriott Vacation Club International. If not, ask for him. 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Sounding good on the island touch the coral it can damage or kill it 4/ litter I several. This at the Westin Cozumel multi-sensory dining experience where flavors clash on PURPOSE bottled water at Westin. Caribbean specialties booked on Marriott points months in advance, and Westin corporate should... At around the island things are grilled at this property has no rooms... And so many beautiful fish inedible entree, it is also situated 4.8 km from Plaza Central typical Westin,. A chair this property has no available rooms for your dates this restaurant to in! Portions of the Caribbean Sea is offered in the units offers its guests a full-service.. Checking available rooms for your dates another super vacations at the Westin Cozumel resort island! Westin seems to feel a child of 12 years is an adult this Westin seems feel... Property is located in the, Frequently Asked Questions about the Westin Cozumel has a but... And 2 hours past checking time we got our room at 5pm, 2 hours past checking....
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